Shared inboxes
Connect any shared address and work it together.
Every customer message, one shared inbox
One inbox for your whole team. No email falls through the cracks.
UnitedInbox brings support@, sales@ and every shared address into one workspace. Assign conversations, comment internally and see who's replying, so customers never wait twice.
Inbox
- support@Order #2291 hasn't arrivedRiya
- sales@Quote for 40 licencesDev
- billing@Invoice questionUnassigned
What UnitedInbox does
Shared team inbox. Every service below can be taken on its own or combined into one plan.
Assignment & ownership
Every conversation has a clear owner and status.
Internal comments
Discuss a reply with teammates without forwarding.
Collision detection
See when a teammate is already replying.
Rules & SLAs
Auto-route messages and track response times.
Channels in one place
Email, WhatsApp, chat and social messages together.
How it works
A clear, four-step process so you always know what happens next and when.
Connect
Add your shared addresses.
Invite
Bring in your team in a click.
Route
Set rules for who handles what.
Reply
Answer faster, together.
Who we work with
Built for teams that want dependable results without managing another vendor closely.
Support teamsSales teamsAgenciesE-commerceOperations
38%faster replies
5 minto set up
Unlimitedshared inboxes
Ready when you are.
Tell us a little about your business and we'll reply within one working day with next steps.